FAQ

  • Where do you ship?
    We ship across India. Delivery usually takes 3–5 business days once dispatched, depending on the shipping method selected at checkout (Standard or Express).
  • How long will it take to receive my order?
    Orders are typically delivered within 3–5 business days after dispatch via our courier partners. Timelines may vary by location and the shipping method chosen.
  • What payment methods do you support?
    We accept UPI, Wallets, Cards, and Partial COD (where available).
  • How can I track my order?
    You can track your order via our Order Tracking page. You’ll also receive a Tracking ID / AWB number to follow your package on the courier’s website after dispatch.
  • Can I order as a gift for someone else?
    Gift wrapping isn’t available yet, but you can enter the recipient’s shipping address at checkout and we’ll ship directly to them.
  • What is your return/refund policy?
    We currently do not offer returns or refunds once an order is placed. Each item is carefully quality-checked before shipping.
  • Do you offer exchanges?
    Yes, we offer size exchanges only (subject to availability).
    • Ship the product back to us in unused condition with original tags/packaging.
    • Once received and verified, we’ll dispatch the requested size.
  • Who can I contact for support?
    Reach us at help@apxkrew.com or call +91 7009299432.