RETURN AND EXCHANGE POLICY
Hello, and thank you for shopping at APXKREW.
EXCHANGE POLICY
We hope you enjoy our product as much as we enjoyed making it for you, but if you are unsatisfied with the fit or style, we will gladly swap it for a different size!
You must raise an exchange request within 3 days from the date of delivery to be eligible to exchange the product.
The product must be in the same condition as you received it, unworn, unused, unwashed with tags, in it’s original packaging, and must not be damaged in any way. We do not offer exchanges on any opened, stained or used products.
The product/products needs to be shipped by the customer within 72 hours by a courier delivery service of their own choice after the exchange request is processed.
Once the purchased order is picked up from the customer, the order will reach our warehouse and after the quality check is done the team will ship the exchange order.
Please note: Any returns because of or with any marks or stains will not be accepted.
You can always get in touch with us on any queries at help@apxkrew.com or you can get in touch with us at WhatsApp: +91 7009299432.
RETURN AND REFUND POLICY
Apxkrew - Exchange & Returns Policy
Thank you for shopping with us! Please review our policies before making a purchase.
🔁 Exchange Policy
We offer size exchanges only.
Please note that exchanges will not be accepted for reasons related to colour or fabric preference.
Thank you for your understanding.
We offer size exchanges only within 3 days of delivery.
✅ Conditions for Exchange:
Product must be unworn, unused, and unwashed
Original tags & packaging must be intact
No stains, damage, or signs of use
💰 Exchange Fee:
A ₹100 charge applies per exchange request
🔄 Exchange Process:
Raise a request within 3 days of delivery
Customer is subjected to ship order within 72 hours of raising a return request and bear the shipping cost.
After quality check, your new size will be shipped.
❌ No exchanges for opened, used, or damaged items
❌ No Returns or Refunds
We do not accept returns or offer refunds
All sales are final
⚠️ Damaged or Wrong Item?
Report within 24 hours at help@apxkrew.com or +91 7009299432
🚫 No Order Cancellations
Once your order is processed, it cannot be cancelled
Need Help?
📧 Email: info@apxkrew.com
📞 Call/WhatsApp: +91 7009299432
We don’t allow product returns or offer any refunds.
DAMAGES AND ISSUES
Please get in touch with us within 24 hours if you have received the wrong item so that we can evaluate the issue and make sure your order is replaced accordingly.
CANCELLATION POLICY
Please note that once your order has been processed, it cannot be cancelled. For any further queries, please contact us at help@apxkrew.com or our WhatsApp number +91 7009299432.